Not such a formal agenda on this one - I’m quite literally going to log into @Carly CRM, and take you through the places I would go if I was an agent, and what I’d look for.
Also, I’ve intentionally asked Carly to leave some stuff undone, since I’ll be making comments as if I were her team leader, broker or trainer as well (how she could improve).
Great webinar Morgan! Thank you to all the participants today. We had a ton of awesome questions.
We will add the link to the recording on the forum, as soon as it is ready.
In the meantime, here are the last 4 CSM webinars that will help all those new to the CRM or those who just need a refresher.
April 27th: Preview on today’s session. High level on the agent workflow
April 13th: Creating and editing Agent Subdomains
March 21st: Saved Searches & General CRM Tips
March 7th: Creating & Editing Snippets
Of course, anything we haven’t covered and you need help with - please don’t hesitate to reach out to your Account Manager @JayPhee@StephanieP@REWShannon@Laura or your Customer Success Manager @sammiho
Also, don’t forget our incredible Customer Care team who is always available if you have any problems setting up your action plans, smart lists, groups or campaigns that we went through today: support@rew.com We do get webinar ideas from the questions that our support team receives frequently. I know @Kyle is always looking for suggestions for new webinar topics as well.